Web Development Engineer
Kount, an Equifax Company
June 2024 to CurrentAchievements and Responsibilities
- Develop, customize, and maintain branded templates for Zendesk Guide, Help Centers, and other Zendesk components.
- Ensure designs are responsive, accessible, and meet modern UI/UX standards.
- Write clean, efficient, and reusable code using HTML, CSS, SASS, TypeScript/JavaScript, Handlebars, and Vue.js
- Integrate with Zendesk API and custom scripts for dynamic content rendering.
- Collaborate with design teams to implement templates that align with multiple brand identities.
- Maintain a scalable and modular approach to manage templates for several brands across the organization.
- Create and maintain documentation for custom templates, components, and scripts.
Frontend Developer
Agile Resources, Inc.
September 2022 to June 2024Agile is an IT staffing solution that works with clientele spanning international Fortune 100 companies with multimillion-dollar budgets to cutting-edge healthcare startups on the front lines of cancer research.
Achievements and Responsibilities
- Initially contracted to Kount an Equifax company to handle frontend web development projects, later hired full-time due to consistently delivering high-quality results. Responsibilities are summarized above in the role for Equifax - Web Development Engineer.
Software Engineer (Frontend)
Routable
October 2021 to June 2022Routable is a B2B payments platform built to make bill payments and mass payouts fast and seamless. Our mission is to be the simplest way to send and receive business-to-business payments. Unlike other payment platforms, Routable's modern, easy-to-use API allows you to build a powerful payments infrastructure in minutes
Achievements and Responsibilities
- Built new React components and modules to deliver roadmap deliverables, such as opening cross-border payables to over 300 countries worldwide.
- Refactored frontend architecture to integrate backend constants, allowing the team to ship faster and reduce duplicate code.
- Improved code quality and test coverage using Jest, Sinon, and Storybook to exceed 85% code coverage requirements and stringent design review as a product-first company.
- Solidified Routable's core business value as a relabeled service by optimizing components for maximum performance across various web-capable devices and browsers.
Senior Software Engineer
Total Expert
February 2020 to June 2021Total Expert is a fintech software company that built the first experience platform purpose-built for the modern financial institution. The platform enables sales and marketing teams to leverage data to seamlessly deliver products and services relevant to each customer based on their financial goals.
Achievements and Responsibilities
- Collaborated with the product team to enhance customer productivity and boost lead generation through targeted projects.
- Led multiple web development initiatives, overseeing all stages from to successful deployment.
- Delivered high-quality software with a 100% on-time track record, adhering to service level objectives.
- Designed and implemented reusable Vue components, significantly accelerating development timelines.
- Mentored junior and new team members through code reviews and pair programming, fostering skill development.
- Presented regular demos to stakeholders, improving cross-team communication and collaboration.
Software Engineer
Total Expert
January 2016 to February 2020Total Expert is a fintech software company that built the first experience platform purpose-built for the modern financial institution. The platform enables sales and marketing teams to leverage data to seamlessly deliver products and services relevant to each customer based on their financial goals.
Achievements and Responsibilities
- Develop new features and platform capabilities for our FinTech platform using cutting-edge developer tools.
- Analyze problems and collaborate with business users, customers, and team members to deliver innovative software solutions and enhancements.
- Provide maintenance support for designated platform areas and coordinate issue resolution with other teams as needed.
- Lead software scrum projects, oversee planning and estimation, communicate team progress, and address obstacles effectively.
Software Engineer Certificate
Prime Digital Academy
July to Nov // 2015Prime is a 20-week immersive experience that prepares students to join the industry as entry-level software engineers. Using modern technologies like HTML 5, CSS 3, JavaScript, jQuery, React and Node.js to provide foundational concepts, techniques and design patterns essential in all coding environments.
Achievements and Responsibilities
- Foundational skills in preparation for junior development positions in the software industry, including JavaScript, HTML5, CSS3, jQuery, and the full MEAN stack (Mongo DB, Express, AngularJS, Node.js). Also, exposure to other technologies including Git, Bootstrap, Handlebars, AJAX, Postman, Mongoose, PostgreSQL, MySQL, Jade, Slack, Passport, Grunt, Gulp, and more.
- Soft skill development including public speaking through Toastmasters meetings, team-based interactions through peer programming and group challenges, project management using the Agile workflow, identification of personal strengths using StrengthsFinder, drafting Scope of Work documents, and client interaction skills.
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